Consultancy services plays a critical part when planning a new head office or facility. Already at the design stage it is critical plan for and ensure that power and data communication is optimized to work without disruption.
Business Impact Analysis (BIA)
Prioritize your facilities from a business criticality perspective by performing Business Impact Analyses (BIA). What would be the business impact of a disruption to services and what should you do to avoid disruptions going forward? The report provides management with a heat map and clear recommendations on how to prioritize. An up to date Business Impact Analysis supports strategic decision-making and prioritization.
Business case development
Investments in critical facilities require appropriate financial calculations to support sound business decisions. Business cases develop by Coromatic align to your business targets and enable management to assess these on equal footing to other investment requests.
Based on our unique benchmarking database and market leading surveys our customers are able to review their site operations. Comparisons can be made against more than 500 organizations, headquartered in more than 10 different countries. Peer analysis can be made by industry, country, company size etc.
Investments in critical facilities have large impacts on business operations resilience. It may also have large impact on external stakeholders. Coromatic performs global site selections while protecting customers identity and confidentiality where required.
The technical audit is based on best practice to identify potential risks in the physical environment and service operations. The audit report includes recommendations on the level of resilience that is relevant and possible ways to reach this.
Service Level Agreements (SLA)
Ensure management control of performance and costs by establishing measurable SLA’s for critical facilities operations. Sustain your management control by recurring SLA reviews performed by Coromatic.
Transition of operations (outsourcing)
When sourcing critical facilities operations, the first phase is to perform the transition between current and new state. This may be outsourcing, insourcing or change of service provider. Coromatic plans, executes and quality assures the transition by covering such topics as team mobilization, assets, border list, customer process integration, roles & responsibilities and documentation.
Executing a performance improvement program for critical facilities poses a special challenge to organizations. In order to realize common C-level targets several stakeholders need to be aligned, while still managing their separate operations. These stakeholders are typically IT, RE and FM.
Coromatic plans, executes and quality assures the performance improvement by capturing long term and quick wins while making cost benefit prioritizations to close gaps between the current state and management demand for a wanted future state.
Executing cost reductions for critical facilities in an effective way poses a special challenge to organizations. In order to realize common C-level targets several stakeholders need to be aligned, while still managing their separate operations. These stakeholders are typically IT, RE and FM.
Coromatic plans, executes and quality assures by setting measureable financial targets, identifying cost drivers, ensuring long term and quick wins. Topics include full lifecycle management, processes and assets. Handling of non-efficient equipment or equipment that is end of life (EOL). This service could also handle change of costs from CAPEX to OPEX.
Key Performance Indicators (KPI)
Implementing and monitoring correct Key Performance Indicators (KPI’s) is an efficient way to get in control of your business. KPI’s will give management foundation to evaluate, analyze and optimize operations. Sustain your management control by recurring KPI reviews performed by Coromatic.
Disaster Recovery Training (DART)
Based on business impact, all critical facilities operations should have a proper incident readiness. Disaster Recovery (DR) does not only include Business Continuity Planning (BCP) and Business Recovery Planning (BRP). It also includes training to secure that readiness.
The very purpose of DART is to sustain the resilience of your organization by recurring training. Without training the plans are not proven and recurrent training will secure critical facilities operations in case of disaster.
Compliance encompass efforts to ensure that business operations are abiding by industry regulations, government legislation and internal policies or guidelines. By performing a compliance review, Coromatic will give management a third party confirmation of levels of compliance according to agreed regulatory frameworks. The report includes recommendations for improvements and supports management in decision making.
Business continuity services
Based on business impact, all critical facilities operations should have a proper readiness and capacity to solve or escalate incidents. Disaster Recovery (DR) starts with establishing Business Continuity Planning (BCP) and Business Recovery Planning (BRP). It also includes training to secure that readiness. Plans should be adjusted and improved based on changed conditions, but also during scheduled formal reviews.
Site portfolio management
Portfolio management of critical facilities requires a capability to take on a 360 degrees view regarding such topics as, prioritization based on business criticality, investments and divestments of assets, energy efficiency, financial and technical performance of operations and resilience. The portfolio manager ensures that the portfolio has a balanced mix to realize common C-level targets by aligning the targets of several management stakeholders. These are typically IT, RE and FM.